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IT Technician

End-User Support & Technical TroubleshootingTroubleshoot desktops/laptops: Diagnose software, hardware, and configuration issues for staff and occasionally members.Resolve login & authentication issues: Fix password resets, lockouts, and user access errors.Assist with Microsoft Outlook: Configure mailboxes, shared inboxes, distribution lists, rules, categories, and message traces.Support mobile devices: Setup, fix profiles, email, settings, and managed accounts.Configure and fix printers & scanners: Support